Overview
Our refund and returns policy lasts 5 days after product is received. If 5 days have passed since receiving your product, we can’t offer you a full refund or exchange.
To be eligible for a return and refund, there must be a legitimate reason for dissatisfaction. Please contact us to review refund request.
Non-returnable items:
- Gift cards
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds
Once your return request is received, we will send you an email to notify you that we have reviewed request. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refundsIf you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
Sale itemsOnly regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
Gifts
Shipping returns
If exchanged item is requested, please note that depending on where you live, the time it may take for your exchanged product to reach you may vary.
Need help?
Contact us at [email protected] for questions related to refunds and returns.
FAQs
Is the popcorn Gluten Free? Yes, most of our flavors are Gluten Free including: The OG, Cheddar, Caramel, Boise Blend, Wrangler Ranch, Sundried Tomato Garlic, Spicy Lemon, Sweet Victory, Blue Idahoan, Caramel Apple, Maple, Wufyre Coffee Pop, and Huckleberry Lemonade. If you have a flavor that is not listed, please contact us before consuming to ensure flavor is Gluten Free or not.
Nut Allergy? We do not process any nuts in our facility, however some of our ingredients come from a facility that processes tree nuts.
How long does the popcorn stay fresh for? All of our popcorn is made and packaged fresh and will last over 3 weeks in the twist tie bags. For best results keep out of the sun, and store in a cool dry place.
Vegan options? Unfortunately, our popcorn is not vegan. We use butter in all of our flavors.
Ingredients? If you would like a list of ingredients please contact us for details.